A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2026 - 20:34 UTC
Identified
We are investigating an issue affecting client connectivity. Some customers may see devices or clients incorrectly reported as offline in the management interface. Our team is actively working to identify and correct the cause and restore normal operation, and we will provide updates as more information becomes available.
Posted Oct 19, 2026 - 13:46 UTC
This incident affected: File & Object (US Gov Virginia, US Gov Arizona, US Gov Texas).